Scheduled Maintenance
KEEPING YOU INFORMED ON UPCOMING INFRASTRUCTURE UPDATES
Welcome to SpaceApp's Status and Scheduled Maintenance Web Page!
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Our goal is to provide you with the most up-to-date information about the status of our communications network infrastructure, including any planned or unscheduled maintenance that may impact your service.
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We will be introducing updates to our infrastructure to provide even stronger security, as well as the ability to deliver more robust product capabilities. During these windows, you might not be able to access the user interface.
Because we know it's important for you to be able to access your platform products during business hours, we will schedule their maintenance windows on the weekends, when usage is low.
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Maintenance windows apply to all customers. Unfortunately, our technology doesn't allow us to make exceptions. These standard maintenance windows are planned downtime.
Please contact customer support with any questions or concerns.
Routine Updates
Normal deployments which won’t cause any impact to stable production apps or to the development tools.
These will affect the availability of the deployment workflow or tools, won’t affect apps that are already running.
The announcement will include the scheduled time and expected impact.
SpaceApp SMS A L E R T
To subscribe to the SpaceApp SMS Alert System, simply send a text message containing the word "join" to the following number:
(844) 430-0403
Scan the QR code to quickly sign up for SMS Alerts on SpaceApp network updates and maintenance.
Or fill out our simple form. Just provide your name, email address, and mobile number, and you'll be in the loop whenever there's an update that affects your services. Stay connected and informed with SpaceApp SMS Alert!
Status Information
Sep 1, 2023
HBAR SGS-West has been restored to full operations as of 08:00 am (ET), and no incidents have been reported.
Aug 31, 2023
HBAR SGS-West is currently undergoing upgrade configurations and is expected to be offline today. This maintenance window is anticipated to last approximately 24 hours.
Aug 30, 2023
HBAR SGS-East has been restored to full operations as of 12:34 pm (ET), and no incidents have been reported.
Aug 25, 2023
HBAR SGS-East is currently undergoing upgrade configurations and is expected to be offline today. This maintenance window is anticipated to end on Friday, September 1st, 2023.
Jul 7, 2023
HBAR SGS-West and HBAR SGS-East have been restored to full operations as of 12:39 pm (ET), and no incidents have been reported.
Jun 28, 2023
HBAR SGS-West and HBAR SGS-East are currently undergoing monthly configurations and are expected to be offline tomorrow. This maintenance window is anticipated to last approximately 24 hours, starting on Thursday, June 29, 2023, and ending on Friday, June 30, 2023.
Jun 15, 2023
HBAR SGS-West has been restored to full operations as of 11:34 am (ET), and no incidents have been reported.
Jun 14, 2023
HBAR SGS-West is currently undergoing upgrades and is expected to be offline today. This maintenance window is anticipated to last approximately 48 hours, starting on Wednesday, June 14, 2023, and ending on Friday, June 16, 2023.
May 26, 2023
HBAR SGS-West has been restored to full operations as of 11:03 am (ET), and no incidents have been reported.
May 24, 2023
HBAR SGS-West is currently undergoing upgrades and is expected to be offline. This maintenance window is scheduled to begin on Wednesday, May 24, 2023, at 10:00 am (ET) and is anticipated to last approximately twenty-four (24) hours.
April 12, 2023
SpaceApp will be introducing updates to our MDS infrastructure to provide even stronger security. This window is scheduled to begin on Saturday, April 15, 2023 7:00 am UTC / 2:00 am ET and will last approximately one (1) hour.
Thank you for choosing SpaceApp for your communications needs.
We understand the importance of reliable communication and strive to minimize any disruption to your service.
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If you are experiencing any issues with your service, please check this page for updates or contact our support team for assistance. Our team is available 24/7 to help you.
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Thank you for your patience and understanding.